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Description

Requested Item variables are empty when submitted from Service Portal

 

Cause

"SC Catalog Item" Service Portal widget was customised

 

Resolution

Check the customised widget and use the out-of-box (OOB) version

Merge and base your customisations from the out-of-box (OOB) widget

 

Article Information

Last Updated:2019-09-08 19:02:49
Published:2019-09-09