Notifications

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Symptoms


'Request Approved' or 'Approved' stage is appearing on the workflow stage list of the Requested Item even though RITM is still 'Waiting for Approval'

 

 

Cause


This is the expected and default behaviour for the workflow stage renderers Workflow-driven, Legacy, and Requested Item Renderer. This stage refers to the parent request stage.

Resolution


If you wish to remove this, you will need to do customisation on the column renderer [column_renderer] of the stage renderer type you are using

 

 

Article Information

Last Updated:2018-11-11 15:40:45
Published:2018-11-11