Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Why do I get "no sensor defined" error in Discovery log although the Discovery probe has a sensor defined? - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Why do I get "no sensor defined" error in Discovery log although the Discovery probe has a sensor defined?
KB0717362

Why do I get "no sensor defined" error in Discovery log although the Discovery probe has a sensor defined?


1423 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Resolution


Although the probe has a sensor defined, the "no sensor defined" error message is seen when the multi probes are being triggered for a wrong phase.

For example, Linux - Identity comprises of the Linux - Hardware Information and Linux - Network probe. 

These probes are meant to be triggered in the identification phase. If these are added under Ci classification for UNIX server to be triggered under  exploration phase you will see this error message.

 

The solution is to ensure that the probes are triggered only once and in the correct phase they are intended to be triggered in. In the above example, ensure under the Ci classification, the probes are triggered only in identification phase.


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.