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Event Management dashboard - adding new columns to the view - Support and Troubleshooting
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  • Event Management dashboard - adding new columns to the view
KB0717361

Event Management dashboard - adding new columns to the view


1474 Views Last updated : Jan 3, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Description


In the event management dashboard, you can modify the columns that you see by default

Procedure


You can edit the event management dashboard view, to modify the columns you view. You can only add the fields from em_alert_history table. 
https://<instance-name>.service-now.com/nav_to.do?uri=sys_db_object.do?sys_id=6303d710db221300ab9bf7d61d9619cb

You would need to add a new record to the "List Elements" related list in the below form: 
https://<instance-name>.service-now.com/sys_ui_list.do?sys_id=82d89a0097a0030091be2ffee3ac4ab4

You need to make sure you are adding the exact column name from em_alert_history table under "Element" field. The List ID should be "em_alert_history". Please use an existing record as a reference 

Applicable Versions


Any version

 


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