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Description

The search bar when selecting users/groups to add to tags does not work.

Steps to Reproduce

1. Open an existing incident record.
2. Add a new tag.
3. Click on Edit tag audience. on Viewable tab, click on Add group.
Notice that cannot search for a group using the search bar.

Workaround

There is no known workaround for this issue. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.


Related Problem: PRB1293898

Seen In

There is no data to report.

Intended Fix Version

Madrid

Fixed In

London Patch 4

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-03-08 10:49:06
Published:2019-03-03