Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Dashboards: Reporting widget does not resize when opening a larger drilldown than the intial report - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • Dashboards: Reporting widget does not resize when opening a larger drilldown than the intial report
KB0717291

Dashboards: Reporting widget does not resize when opening a larger drilldown than the intial report


1495 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Overview


Reporting widget on a Dashboard does not resize automatically when opening a report drilldown which is larger in size than the actual widget.

Subject


Responsive dashboards have the advantage that widgets can be resized either individually or by applying a quick layout. Resizing can be done only when editing the dashboard.
When not in edit mode, the dashboard layout cannot be changed. Therefore, when opening a drilldown, not matter the size, the layout will remain the same. The layout is not flexible outside edit mode and does not adjust according to widget contents.

Example


When clicking onto a dashboard report widget type single score, the report drills down to show a pivot table.  The table size is larger than the single score report. However the widget size does not auto-expand to fully display the pivot table, scroll bars appear in order to view the whole report.

This is the expected behaviour.

 


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.