When opening up the agent workspace on a new instance it is opening up as a blank white page.

Steps to Reproduce

  1. Open Agent Workspace
  2. Take notice that it loads as a single blank white page with no console error


Important notes:

This blank page does not appear out of the box. In this specific case, the database may be corrupted (example: table(s) missing) for this issue to occur.


No known workaround. Please contact ServiceNow Customer Support if you believe you have encountered this issue.

Related Problem: PRB1301851

Seen In

There is no data to report.

Intended Fix Version

New York

Fixed In

London Patch 4

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Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:39:17