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Description

When opening up the agent workspace on a new instance it is opening up as a blank white page.

Steps to Reproduce

  1. Open Agent Workspace
  2. Take notice that it loads as a single blank white page with no console error

 

Important notes:

This blank page does not appear out of the box. In this specific case, the database may be corrupted (example: table(s) missing) for this issue to occur.

Workaround

No known workaround. Please contact ServiceNow Customer Support if you believe you have encountered this issue.


Related Problem: PRB1301851

Seen In

There is no data to report.

Intended Fix Version

London Patch 4
New York

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-11-12 16:36:33
Published:2018-11-08