Description

How to change the default font size of html fields in the dictionary or record producer/catalog item variables

Procedure

Steps to Change the default HTML code value for HTML type fields:

A) To set the default HTML code value in Dictionary for HTML field types:
1) From the HTML field on the form right click and select Configure dictionary 
2) Set the desired html code value in the default value tab of the configure dictionary form. For example '<p style="font.size:large;"></p>' to set the font to large
Please refer to the community link below for the similar issue's solution.
https://community.servicenow.com/community?id=community_question&sys_id=09cf7e6ddb58dbc01dcaf3231f96191e

B) To set the default HTML code value for Service Catalog variables of type HTML:
1) Open the HTML type variable form and go to the Default Value section
2) Click on the Source Code icon (this would be the icon that displays as < > ) to open the HTML Source Code popup
3) Enter the desired HTML default code value in this popup, for example '<p style="font.size:large;"></p>' to set the font to large

Applicable Versions

All Releases