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When opening the source code editor using the "<>" button the TinyMCE window shows a User icon on the top-right corner instead of the "X" closure button - Known Error
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  • When opening the source code editor using the "<>" button the TinyMCE window shows a User icon on the top-right corner instead of the "X" closure button
KB0717096

When opening the source code editor using the "<>" button the TinyMCE window shows a User icon on the top-right corner instead of the "X" closure button


577 Views Last updated : Oct 17, 2023 public Copy Permalink
KB Summary by Now Assist

Description

The TinyMCE editor window shows a User icon on the top-right corner instead of the "X" icon when opening the source code using the "<>" button.

Steps to Reproduce

1. Open a catalog item form (sc_cat_item.do).
2. Click on the "<>" button on the description HTML field.

Notice on the top-right corner of the editor window a button with the user icon instead of the closure button.



Workaround

After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make these decisions lightly, and we apologize for any inconvenience.

 


Related Problem: PRB1267554

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