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Mobile App and offline mode - Support and Troubleshooting
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KB0717060

Mobile App and offline mode


738 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Overview


When using the Mobile Native App such as the one found on iOS or Android, we do not support an offline mode.

Offline Mode


Offline mode is seen as when the user loses connectivity during their usage of the mobile App. Once connectivity is lost, the mobile app would then store what they have written or attempted to submit in the phone's storage until connectivity is reestablished and the data can be synchronised back to the instance.

 


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