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Unable to find the Connect sidebar - Support and Troubleshooting
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  • Unable to find the Connect sidebar
KB0717054

Unable to find the Connect sidebar


375 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


When user access to instance, unable to find the Connect sidebar icon on the right upper corner.

Release


All releases

Cause


The connect chat plugin is not activated.

Resolution


  1. On Filter Navigator  type in "plugins"
    2. On a List view, type "*connect" in Name column and hit enter key
    3. You can find Connect Plugin (ID com.glide.connect) and click 
    4. Click Activate  



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