Incident state (incident_state) choice installed translations contain values that do not apply to customer use cases (ex: strings containing "Verizon")

Affected version: Jakarta Patch 5

Description: The following sys_choice choice options show for the incident_state in languages other than English:

- Diferido por Verizon
- Resuelto por Verizon
- Cerrado por Verizon
- Cerrar solución comprobada
- Cancelar cierre de solicitud
- Esperando pruebas
- Esperando información de usuario

These options do not get installed for the English translation, however, they do not seem to belong to an actual use case

 

Pre-req: Install any language plugin

1) Go to sys_choice table where element is incident_state
2) Group by language

Expected - English translation should have the same matching number of choices as other installed languages

Actual - There are at least 7 choices added in other languages that seem to be related to Verizon.

If you do not need to use these choices feel free to deactivate or remove as desired.