Affected version: Jakarta Patch 5

Description: The following sys_choice choice options show for the incident_state in languages other than English:

- Diferido por Verizon
- Resuelto por Verizon
- Cerrado por Verizon
- Cerrar solución comprobada
- Cancelar cierre de solicitud
- Esperando pruebas
- Esperando información de usuario

These options do not get installed for the English translation, however, they do not seem to belong to an actual use case

Steps to Reproduce


Pre-req: Install any language plugin

1) Go to sys_choice table where element is incident_state
2) Group by language

Expected - English translation should have the same matching number of choices as other installed languages

Actual - There are at least 7 choices added in other languages that seem to be related to Verizon.


If you do not need to use these choices feel free to deactivate or remove as desired. 

Related Problem: PRB1242567

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Associated Community Threads

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Article Information

Last Updated:2019-01-21 03:37:45