When a Label type variable exists on an Order Guide, read-only checkboxes are not read-only.

Steps to Reproduce

  1. Navigate to an Order Guide on the platform (eg: New Hire)
  2. Create a Label type variable with order 100
  3. Create two Checkbox variables with order 101 and 102
  4. Create a Catalog UI Policy without condition
  5. Create two UI Policy Actions with Read only set to true for the two Checkbox variables created in step 3
  6. Navigate to the Order Guide (New Hire) on Service Portal

Expected behavior: The Checkbox variables are read-only.

Actual behavior: The Checkbox variables are clickable.


This issue has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

Related Problem: PRB1314147

Seen In

There is no data to report.

Fixed In

Kingston Patch 11
London Patch 2

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:41:02