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Symptoms


PA dashboard does not load when selected in the drop down box.

Cause


In the developer tools on console check for the following error

js_includes_dashboards_2.jsx?

SyntaxError: Unexpected token in JSON at position 
at JSON.parse (<anonymous>)

Resolution


This error happens due to special characters in widgets name or description.

Check all the widgets on the dashboard and remove the special characters.

Additional Information


Please do not directly copy paste name or description from MS word , web browser which adds special characters in the text when creating a widget.

Article Information

Last Updated:2018-10-30 15:58:35
Published:2018-10-30