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Description

The variable in a MultiRow Variable set adds an empty row to catalog item order

Error: 

 js_includes_table_variable.jsx?v=09-11-2018_1115&lp=Mon_Aug_13_01_08_48_PDT_2018&c=29_446:481 Uncaught TypeError: Cannot read property 'value' of undefined 

at e.getJSON (js_includes_table_variable.jsx?v=09-11-2018_1115&lp=Mon_Aug_13_01_08_48_PDT_2018&c=29_446:481) 

at e.serialize (js_includes_table_variable.jsx?v=09-11-2018_1115&lp=Mon_Aug_13_01_08_48_PDT_2018&c=29_446:353) 

at e._updateInputElement (js_includes_table_variable.jsx?v=09-11-2018_1115&lp=Mon_Aug_13_01_08_48_PDT_2018&c=29_446:341) 

at e.addRow (js_includes_table_variable.jsx?v=09-11-2018_1115&lp=Mon_Aug_13_01_08_48_PDT_2018&c=29_446:125) 

at saveDialog (catalog_table_variable_dialog.do:442) 

at HTMLButtonElement.onclick (catalog_table_variable_dialog.do:355) 

Cause

We identified that customer had upgraded and some related macros that are part of plugin com.glideapp.servicecatalog.platform had been skipped during the upgrade 

sys_ui_macro_f58f8ff40a0006d40090120a11a09057 approval_summarizer_sc_req_item com 

sys_ui_macro_770989b10a0a0b0800b1333d892e2cdd catalog_item 

sys_ui_macro_da3431b43710300054b6a3549dbe5d4e catalog_item_additional_cats 

Resolution

Reverting to the Out of the Box System upgrade version for these files fixed this issue

Article Information

Last Updated:2019-09-27 22:44:58
Published:2019-09-28