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Changes made on a field are not saving - Support and Troubleshooting
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  • Changes made on a field are not saving
KB0716362

Changes made on a field are not saving


2659 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

After making changes to a field and saving the form, the field does not save the value you had entered.

Release

All

Cause

The field appears multiple times on the form

Resolution

Check the form and make sure that there are no duplicate fields by opening the form layout on the record experiencing the issue. Then check all sections of the form for duplicates. Any given field should only appear one time on the form.


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