With set to true, password protected .docx cannot be attached

Affected Builds: Kingston patch 8 and London

Steps to Reproduce

1. Create a test word document and save it as .docx format (test1).
2. Make the document password protected:
3. Navigate to Kingston and London instances.
4. Make sure system property is set to true (default).
5. Attach the test word and observe the pop-up warning messages:
"File type not permitted or mime type does not match the file content"
6. Save the test word document as word 97-2004 (.doc) (test2).
7. Attach the test word and observe that the file is attached successfully.


Using word document as word 97-2004 (.doc) will work fine.

Related Problem: PRB1305482

Seen In

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Intended Fix Version


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Associated Community Threads

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Article Information

Last Updated:2019-03-19 08:34:40