Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
How to add default sorting for Data table widget in Service Portal - Support and Troubleshooting
  • >
  • Knowledge Base
  • >
  • Support and Troubleshooting (Knowledge Base)
  • >
  • How to add default sorting for Data table widget in Service Portal
KB0716284

How to add default sorting for Data table widget in Service Portal


3607 Views Last updated : Jan 3, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Description


How to add default sorting for Data table widget in Service Portal

Procedure


 1. Go to the Service Portal page where the Data Table widget is configured

 2. Use Ctrl+Right click on the data table and chose the "Instance Options"

 3. There is field "Order by" and "Order direction" available which can be set for sorting for the data table.

Instance_Option

Note: In case if the "Order by" and "Order direction" is not available on the Instance Option form. Go to the application Navigator Service Portal-> Widgets -> search for "Data Table from Instance Definition". In the Fields, using list collector select the fields "Order by" and "Order direction" to the selected section.

Data_Table_Widget

 

Applicable Versions


Kingston

Additional Information


Data table from instance definition widget


The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

Attachments

Attachments

  • Instance_options.png
  • Widget_Data_Table.png

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.