Symptoms

When performing a Global Search for a record, it is not returning results even though that table has been indexed.

Release

All releases

Cause

This is due to that table not being defined within a Search Group which Global Search uses to display

Resolution

Ensure that the Search Groups are properly configured:

1. Navigate to System Definitions > Search Groups
   
   In the list that appears, you can open an existing group or create a new one.
   We will be opening the existing "Tasks" group.
   
   
2. Once you have your "Text Search Group" record opened, click on 'New' under "Text Search Tables" related list
3. In the new record, select the table that your record sits on and set the conditions
4. Submit the new "Text Search Table" record
   
   This should now configure your Global Search to return the records from that table.