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Description


How to disable "Add to Card" option for service catalog shopping cart

Procedure


  1. 1. Navigate to any service catalog item (such as Apple iPone 5):
    <Your instnace>/sp?id=sc_cat_item&sys_id=0d08837237153000158bbfc8bcbe5d02

    2. Control-right click the "SC Catalog Item" widget

    3. Click "Instance Options"

    4. Uncheck "Show Add Cart Button"

    5. Click "Save"

Applicable Versions


Any release supporting Service Portal

Additional Information


https://docs.servicenow.com/bundle/london-servicenow-platform/page/build/service-portal/concept/enable-shopping-cart.html

Article Information

Last Updated:2018-10-27 10:25:58
Published:2018-10-27