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List choice UI Action not visible when performing Group by - Known Error
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KB0715726

List choice UI Action not visible when performing Group by


1623 Views Last updated : Jul 27, 2023 public Copy Permalink
KB Summary by Now Assist

Description

A list choice UI Action becomes not visible anymore when performing a Group by on the list.

Steps to Reproduce

 

1) Go to System UI > UI Action.
2) Click on 'New'.
3) Create the following UI Action:
- Name: test action
- Table: incident
- Uncheck 'Show insert'
- Check 'List choice'
- Submit.
4) Go to incident.list.
5) Select one incident (press the checkbox at the left)
6) Click at the bottom on 'Actions on selected rows…'
- Notice the UI Action 'test action' is visible within the available actions.
7) Use the operation 'Group by' (e.g. group by number) on the list.
8) Perform steps 6) and 7) again. Notice the UI Action 'test action' is not visible anymore.

Workaround

After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make these decisions lightly, and we apologize for any inconvenience.

As a workaround, set the UI Action's 'Show Insert' field to true.


Related Problem: PRB1300377

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