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Description


The Discovery process fail and you get an error on the pattern logs where you can see: 

Identification CI Errors: Abandoned due to too many errors

Issue


This is most likely caused by duplicates on the relationship type table ( cmdb_rel_type ).

 

Troubleshoot/Fix

You will need  to enable the  Debug for the CI Identification parameter on the Discovery properties ( glide.discovery.debug.ci_identification ) and quick discovery the affected device.

Then check the logs on the syslog_list.do, the CI Identification ones would be like: 

identification_engine : DUPLICATE_RELATIONSHIP_TYPES Duplicate relationship type records exists with name [Master of::Stack Member of] 

After you figure out which relationship type is got duplicates, just go to the cmdb_rel_type_list.do and filter by name. It should be only one record for the same type.

Before deleting the duplicate is worth to check on the cmdb_ci_rel_list.do if there is any relationship using that particular type, then delete the record that's not being used.

 

 

Article Information

Last Updated:2018-10-23 07:59:15
Published:2018-10-23