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Symptoms


When trying to create a new task on the planning console, the task is not automatically set to pending

Release


Kingston Patch 6

Cause


Missing Pending state on the Project Task dictionary

Resolution


We were able to determine that on the State Dictionary Entry (https://instancename.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=9f34be040f1e72008291847022050e7b) there is no choice of Pending where the value is equal to 1. This is why you are seeing that behavior in the planning console.

Article Information

Last Updated:2018-10-24 11:13:40
Published:2018-10-24