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Symptoms


The knowledge category field is displaying a list view rather than the category picker ui popup.

Release


London Patch 1 Hot Fix 2 

Cause


A new version of the kb_category_reference_lookup ui macro was added to your instance; however, the older (duplicate) version is causing a conflict.

Resolution


Delete the duplicate version of the ui macro.

 

Article Information

Last Updated:2018-10-24 11:16:43
Published:2018-10-24