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Description

The list search doesn't work as expected when using an AND condition in the Tags field.

Steps to Reproduce

On a Kingston instance:

  1. Open the incident list
  2. Personalize the list and add the Tags column
  3. Add these tags to 2 incidents: "abc", "xyz". Both incidents have 2 tags: "abc" and "xyz"
  4. Create a filter looking for [Tags] [is] [abc]
    • 2 incidents will be displayed
    • This works as expected
  5. Now add [AND] [Tags] [is] [xyz]
    • No rows will be displayed
    • Expected Result: Two rows should be displayed

Workaround

This issue has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1278292

Seen In

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Fixed In

London
Madrid

Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:40:10
Published:2018-10-24