Description

How to remove text "Your IT gateway. Report issues and submit requests." under "Can We Help You?" category

Procedure

1. Navigate to "Can We Help You?" category on platform: <Your instance>/nav_to.do?uri=sc_category.do?sys_id=e15706fc0a0a0aa7007fc21e1ab70c2f%26sysparm_view=item
2. Remove text "Your IT gateway. Report issues and submit requests." from the Description field.
3. Save the change.

Applicable Versions

Kingston and onward