Issue
How to get Contextual Search on Service Portal Record Producers to show up
- Create a new variable of type Macro if one is not present
- Locate the Widget field in the variable form, it should be under the "Type Specifications" or "Default value" sections
- Select the "Contextual Search - Inline Results" widget
- save
Release
All supported releases
Resolution
After this, the widget Contextual Search - Inline Results widget needs to be added to the portal page as well.
Navigate to the page editor, and drag and drop the widget below the SC Catalog Item widget.
On the editor it will show up like this:
Upon viewing the catalog item on portal, the contextual search will be rendered as below:
