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Symptoms


Users are seeing a 1.xx value when viewing their FTS on the Resource Management workbench

Release


Kingston Patch 8

Cause


Resource Management Schedules were not defined on the user records under the "Schedule" tab

Resolution


To have a separation between Resource Management Schedules and On-call Schedules, on the user record when in the Resource Manager view, you will see a related list and a tab that says "Schedule". On this tab, add the "Resource Management Schedule" and save the record. Once saved, you have to click the "Update Resource Capacity" UI Action on the user's record

 

Article Information

Last Updated:2018-10-08 11:23:44
Published:2018-10-08