Notifications

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Symptoms


Alerts and CI severities are not getting displayed on business services even though there are warning/critical alerts for the CIs.

Release


All Versions.

Cause


Impact of alerts on business service CIs will be calculated with rules listed in em_impact_rule table. This table was empty.

Resolution


Populate em_impact_rule table with OOB data.

Attached is the xml file which contains em impact rules from Kingston version. You can use import xml option to import the data.

Additional Information


Export and import XML files

 

Article Information

Last Updated:2018-10-15 04:11:57
Published:2018-10-15
em_impact_rule.pngem_impact_rule.xml