Description

"Add to visual task board" UI action from within the record will display a freeform board only if the logged in user owns one.

Procedure

1. Navigate to sc_task.LIST
2. Open an existing record
3. Right click the grey header > Add to visual task board

If the logged in user does not own any freeform board, it will display a message "You have no freeform boards" as shown in the below image:

Hence, the logged in user needs to own a freeform board in order for a freeform board to show up when he clicks "Add to visual task board".

User can create a freeform board by navigating to Visual task board > Create New > Freeform board.

Applicable Versions

All

Additional Information

Lear more about Freeform boards using the below document:

https://docs.servicenow.com/bundle/london-servicenow-platform/page/use/visual-task-boards/concept/c_FreeformBoardTasks.html