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Description


"Add to visual task board" UI action from within the record will display a freeform board only if the logged in user owns one.

Procedure


  1. Navigate to sc_task.LIST
  2. Open an existing record
  3. Right click the grey header > Add to visual task board

If the logged in user does not own any freeform board, it will display a message "You have no freeform boards" as shown in the below image:

Hence, the logged in user needs to own a freeform board in order for a freeform board to show up when he clicks "Add to visual task board".

User can create a freeform board by navigating to Visual task board > Create New > Freeform board.

Applicable Versions


All

Additional Information


Lear more about Freeform boards using the below document:

https://docs.servicenow.com/bundle/london-servicenow-platform/page/use/visual-task-boards/concept/c_FreeformBoardTasks.html

Article Information

Last Updated:2018-09-26 09:16:26
Published:2018-09-25