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Issue

Symptoms


SysID is displayed on the dashboard instead of N/A.

Release


All versions.

Cause


The translation for N/A is wrongly updated with the sysID. 

Resolution


  1. In Filter Navigator, enter, sys_ui_message.list
  2. It will open message translations.
  3. Under Key, enter N/A
  4. The second column should display sysid under message column.
  5. Replace it will N/A and save the changes.
  6. Navigate back to cmdb view dashboard and check if the problem got resolved.

Additional Information


How to edit or translate the standard chat responses added when someone joins or leaves the conversation

sys_ui_message record for the key "Known Errors" should be "Known Error"

Article Information

Last Updated:2019-08-02 21:04:19
Published:2019-07-29