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Admin Guide to Project Templates - Support and Troubleshooting
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  • Admin Guide to Project Templates
KB0713208

Admin Guide to Project Templates


4553 Views Last updated : Jul 22, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

What is Project Template Configuration? How do I use and configure it?

The Project Template Configuration can be found under Project Administration > Settings > Template Config

The Template Configuration primarily consists of the following fields:

Column NameDescription
Parent TableParent Table for which the template has to be created.
TableTable (Child) for which this template has to be created
Link ElementParent Table is related to Child Table
Default ElementMust-have Columns that are required to make hierarchy and functionality, used while applying the template
ElementsConfiguration Columns that can be taken as part of the template definition and used while applying the template.

 

Default Elements

The Default Elements are required columns in the table, these columns help maintain the project hierarchy and functionality while applying the template.

These are default template elements:

  • Calculation Type
  • Rollup
  • Phase Type
  • Start Date
  • Time Constraint
  • Duration
  • Original Start Date
  • WBS Order (added recently for performance improvements)

  The default elements are captured and stored in the Default Template under the Template Definitions. These Default Elements in Configuration and the Default Template in Template are read-only fields.

Elements

The Elements are the configurable columns that can be updated as required. The pre-defined elements are:

  • Short Description
  • Description
  • Project Manager
  • Comments
  • Assignment Group
  • Assigned To
  • Milestone
  • Key Milestone
  • Allow Dates outside Schedule

These elements are configurable; users can add more columns or remove unwanted columns when the template is created.

These elements are stored under the Template column under the Template.

Use Case: When you want to include the Priority as part of the template creation from a project, the Priority column can be added to the Definition so that the template stores it.

Note: It is Advised NOT to overwrite OR include the same fields that are defined in Default Elements.

Project Templates

Project Templates are created based on the Project Template Configuration.

The Project Template primary consists of following fields:

Project Template ColumnsDescription
TableTable which the template is created for
Default TemplateThis holds columns defined under Default Elements
TemplateThis holds the columns defined under Elements
OriginalReference of the Project from which the template is created from


As mentioned above, the Default Template has the key columns to maintain the Project hierarchy and functionality and is read-only.

Note: It is Advisable NOT to clear the Default Template.

Best Practices

  1. Always configure the extra fields under the Elements in the Template Configuration Definition.
  2. Never clear or overwrite the Default Elements under Configuration and Default Template under the template.
  3. Do not create templates for larger projects (with ~500 tasks) as applying the template will affect performance.

Frequently Asked Questions

  1. I'm unable to apply the template to a project or create a project using a template on a specific date.
    1. There are certain things to review to validate why dates are not moved or recalculated.
      1. Review the Project from which the template is created
      2. Review if the Calculation Type in Project and Project Task is set to Automatic
      3. Review the Time Constraint of the Project Tasks.
      4. Review the No Task under the Project is earlier to Project Start Date
      5. Review the Project has No Cyclic Relation
      6. Review the Project Hierarchy is proper using the Project Diagnostics Page.
  2. Can I change the Date Time format of the System and use a Project template?
    1. Yes, you can – In case the format is updated and Applying template is not reflecting the new date. Try changing it back to Default Date Time Format for older releases.
  3. Can I remove the Time from Date Time Format and Use Project template?
    1. No, you can not.
  4. Are the Attachments taken as part of the template?
    1. Yes, If the Project/Project Task has attachments they are copied over to the template.

Related Links

For more information on Project Templates, refer to our Product Documentation topic Project templates.


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