When editing a many-to-many related list, loading the list of "Available" records fails when there is already a large set of records "Selected", making users unable to modify certain many-to-many related lists.
M2MList ajax call fails with a large set of m2m_selected_ids values, generating the error:
Steps to Reproduce
- Open a CI, for example server - cpesx-vpcm302.
- Click on theasset CI relationships (+) icon.
- Notice the three available resources that can be added to the relationship:
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By default the Transaction Quota Rule (/nav_to.do?uri=sysrule_quota.do?sys_id=52b8381637d86700b097339b34990ec6) would be 15sec, the workaround would be to modify the Transaction Quota Rules to 20sec, or possibly higher, but not exceeding 35sec.
Related Problem: PRB1240595