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Error message "Invalid data found while accessing the Change Request Calendar" - Support and Troubleshooting
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  • Error message "Invalid data found while accessing the Change Request Calendar"
KB0713129

Error message "Invalid data found while accessing the Change Request Calendar"


704 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


View calendar on change request form shows error message "Invalid data found while accessing the Change Request Calendar"

Cause


Script Include "ChangeCheckConflicts" is missing

Resolution


Activate the plugin "Change Management - Collision Detector" which eventually will load script include "ChangeCheckConflicts" and that resolves the issue

Additional Information


UI action "View Calendar" has condition "ChangeCheckConflicts.allowConflictDetection(current)", which checks script include "ChangeCheckConflicts" and this script include is part of plugin "Change Management - Collision Detector". This plugin should be active.


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