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Symptoms


Non-Admin users are unable to see the Approvals widget

Release


London

Cause


As a result of PRB1295732, a role check has been added to the Server Script of the OOB Approvals widget.

Resolution


Add the role "approver_user" to any user's record who should have access to this widget

Additional Information


It may be easier to have a parent role like "itil" include this role so you do not have to add this role to each user individually.

Article Information

Last Updated:2018-09-18 11:39:22
Published:2018-09-18