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Description


Is there a way to disable the Legacy Knowledge Icon for incidents?

Procedure


1. Navigate to an incident 
2. Right click on the short description 
3. Click Configure Dictionary 
4. Under related view click Advanced view 
5. In the Attributes field set the 'knowledge_search=true' to false

Applicable Versions


Kingston

Additional Information


Here is an Old Wiki article that mentions the knowledge search icon; [code]<a href='https://old.wiki/index.php/Legacy:Administering_Knowledge_Search' target='_blank'>Legacy:Administering Knowledge Search</a>[/code].

Article Information

Last Updated:2018-10-31 13:11:09
Published:2018-10-31