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Symptoms


Blank screen appear after Modifying the Standard Change Template by following the below steps

  1. In the Navigator type "All Templates" and click the menu
  2. Choose any Standard Change Template
  3. In the Related Links click " Modify Template"
  4. Give the Template description and Change Request values
  5. Click Save
  6. Blank/ White screen appear

 

Release


All Release

Cause


When the Record Producers "Modify a Standard Change Template" Active flag is set as false, above issue occur

Resolution


Set the Active flag as true for Modify a Standard Change Template

 

Article Information

Last Updated:2018-09-16 18:17:29
Published:2018-09-17