4 views


Description


Out of Box, a Standard Change record, also known as a Standard Change Template (which are actually Record Producers!), will automatically submit once that record is selected via Service Catalog. In most other task types, creating a new record will open and create a record, but the opening User may update fields before SUBMITTING the record.

In order to give Standard Changes that same functionality, a property exists under Change > Administration > Standard Change Properties

Procedure


  1. Navigate to Change > Administration > Standard Change Properties
  2. Check 'Two step'
  3. Update/Save

 

Applicable Versions


All Current

 

Article Information

Last Updated:2018-09-13 12:37:27
Published:2018-09-13