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Symptoms


Run discovery to switch or router get following error in discovery pattern log:

Get ipForwarding flag
2018-08-30 14:09:46: getting SNMP scalar 1.3.6.1.2.1.4.1 from xx.xxx.xx.xxx .Context: null/null
2018-08-30 14:09:52: Error during walk from host xx.xxx.xx.xxx. TableEvent:-1. Error Message: Request timed out.
2018-08-30 14:09:55: Error during walk from host xx.xxx.xx.xxx. TableEvent:-1. Error Message: Request timed out.
2018-08-30 14:09:55: Failed to get SNMP scalar 1.3.6.1.2.1.4.1 from host xx.xxx.xx.xxx community: ******
discovery
2018-08-29 21:10:01:
Check Processing Success
2018-08-29 21:10:01: Identification Engine: Discovery status is FAILURE, unable to get error message.

 

Note: xx.xxx.xx.xxx is referring to device ip address

Release


Kingston

Cause


snmp timeout 

Resolution


Add following mid server parameters to higher value.

mid.snmp.request.timeout 
mid.snmp.session.timeout

 

By default, they are 1500 millisecond. In my case, I have to increase to 6000 milliseconds in order to fix the issue.

 

Article Information

Last Updated:2018-09-13 22:57:34
Published:2018-09-14