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Symptoms


A report added in a dashboard is shown with blank spaces on each side, shrinking the image in stead of displaying it over the whole screen width. This is a cosmetic issue, all the information in the report is visible, but in a narrow graphic rather than in full width.

Release


This behaviour is encountered in an instance upgraded to London.

Environment


The display offset is seen in only Internet Explorer version 11. In Microsoft Edge and other browsers it is working as expected. 

Cause


The display offset happens on upgraded instances, where the older dashboards are non responsive. On responsive dashboards, the widget is shown in full width.

Resolution


Responsive dashboards can be enabled on the upgraded instance. This is documented in enable responsive dashboards.
Please perform the following steps:
1. Navigate to System Properties > Dashboard Properties.
2. Under Enable responsive dashboard, select Yes.

 

Article Information

Last Updated:2018-09-17 01:23:07
Published:2018-09-17