Symptoms

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When looking at your Software Entitlements table [alm_license], you may see some with State=Retired [install_status=7].

Asset -> Software Entitlement (or License Assets for older versions)
or
Software Asset -> Software Entitlements (or Software Licenses for older versions)

Release

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All releases with with a Software Asset Management plugin installed.

Cause

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One cause is that these licences were merged into a new licence by someone clicking the 'Merge with Similar Records' related link on one of those licenses' forms.

That process takes all the Rights from all the alm_license records that share the same Model, and creates a new record that now has the sum of all those rights.

The records that were merged now have State=Retired, and will have the 'Merged into' field set with a reference to the new licence.

Resolution

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Don't use the retired record, and instead use the new merged record.

Additional Information

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For full details of this Merge feature, please refer to the documentation - Merge a software license.