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Symptoms


When ordering the a catalog item with a mandatory list collector, the list collector is not recognizing the submitted values and is throwing an 'mandatory field not populated' message. 

Release


London

Cause


Issue only reproduced by one user. As such, it was determined that a User Preference was causing the issue.

Resolution


 Delete the User Preference record and clear the instance cache by typing cache.do in your instance navigator. 

Article Information

Last Updated:2018-09-17 13:08:02
Published:2018-09-17