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Description

Build name: Istanbul
Build date: 06-18-2017_2130
Build tag: glide-istanbul-09-23-2016

'Mobile' View is being ignored in the Mobile App/Mobile Browser for users without roles

Steps to Reproduce

1. Configure the form layout of an incident record's 'Mobile' view to only show a few fields (e.g. Number, Category, Priority)
2. Create a new Mobile Home Page Module that creates a new Incident and add it to the Default Home Page Applications:
(path: form/incident/-1)

3. Impersonate a user without roles (Abraham Lincoln)
4. Switch to $m.do view and click the Create Incident Home Page Module

Expected Behavior:
We should only see 'Number, Category, Priority' which we set in the Mobile view

Actual Behavior:
A view other than Mobile is displayed, and we see several fields that should not be in the Mobile view

Workaround

Deactivating the OOB global business rule, 'incident functions', seems to clear up the issue


Related Problem: PRB1067699

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Article Information

Last Updated:2018-09-25 09:36:57
Published:2018-09-25