Symptoms

Click on a task within the Visual task board, click on the "Add Description" box then enter a description. The description does not save at all.

Release

Jakarta - Kingston

Cause

This is because certain fields on the task are set to "mandatory" using UI Policies. Since these fields are not visible on the visual task board, the user is not aware of filling out these fields and the "Save" action is not honored on the task, hence the new description either.

Resolution

Ensure the mandatory fields are visible on the visual task board or disable the UI policies that makes them mandatory.