When using AJAXTableCompleter in reference variables, dot-walked fields do not get displayed. The rest of the fields defined under the ref_ac_columns attribute still display.

Steps to Reproduce

  1. Open any sc_cat_item record and create new variable:
    • Type: Reference
    • Question: Requested For
    • Name: request_for_snc
    • Variable attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=email;department.dept_head
  2. Open the sc_cat_item record in Service Portal
  3. Click on the new Requested For field to open drop down for reference.

Expected behavior: The Department Head column will populate for any users who belong to departments with department heads.
Actual behavior: Only Email is displayed. No department heads are displayed at all.


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Related Problem: PRB1302024

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Article Information

Last Updated:2019-05-21 11:44:16