Avatar Initials are incorrect if user's display name contains parenthesis, e.g: first name, last name (department)

Steps to Reproduce

  • Go to sys_user.list
  • Open the record of Abraham Lincoln
  • Add (Department of Presents) to the last name to simulate the department being added to the display name. eg: Abraham Lincoln (Department of Presents)
  • Impersonate that person

Observe the initials in Avatar, they are shown as AP whereas expected initials are AL 


Please check Fixed In field to determine whether any versions have a permanent fix. For resolution, please upgrade once the version with the fix is available.

Related Problem: PRB1297691

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Intended Fix Version


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Article Information

Last Updated:2018-09-14 07:39:33