Description
Demand Tasks are not showing up as items in the Worker Portal where time can be charged.
Procedure
Reason: This is because the Demand (dmn_demand) table is not added to the default tables variable on relevant Widgets. To enable this:
a) As an admin, navigate to Service Portal ==> Widgets
b) Search for widget name = 'Time Card Portal - Task Selector' and open the record.
c) Scroll down to the Server Script section and add 'dmn_demand' to the 'defaultTables' variable.
d) Save the record.
e) Repeat the same steps for widget name = 'Time Card Portal Main Container'
f) Add 'dmn_demand' to 'tables' within the server script. Save the records.
Please see screenshot which shows how a Demand record is displayed on the Worker Portal when the widgets are configured
Applicable Versions
Recent Jakarta, Kingston & London releases.