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Description

"Roles" field does not appear on the category form. 

Even after adding in the form via right click context menu->Configure -> Form Layout,also "Roles" field does not appear on the category form

 

Cause

"Roles" field does not appear on the form is due to the OOB onLoad Client script- "Hide roles field". If the system property "glide.sc.use_user_criteria" is set as true it will hide the roles field.

Resolution

To set the  "Roles" field need to appear, you need to set the system properties "glide.sc.use_user_criteria" to be false. 

This will make the "Roles" field visible.

 

Additional Information

Service Catalog properties

Article Information

Last Updated:2019-08-20 23:32:14
Published:2019-08-21