MID Server upgrade fails. Review of agent logs reveals error:
Gobbling stderr: cmd.exe /C bin\glide-dist-upgrade.bat start Gobbled: ERROR | wrapper | 2015/09/28 09:40:14 | The ServiceNow Platform Distribution Upgrade () service is not installed - The specified service does not exist as an installed service
Note: This article focuses on Windows MID servers only
Update MID server service account to run as either:
- Local Administrator
- Local System
Updating a service account in windows:
- Run command "services.msc" to open up windows services.
- Right click on the MID server service and select properties.
- Select the "Log On" tab.
- Update account and click "Apply".
- Restart service to use newly configured account.
Service now advises to have the MID server service account to be a local administrator in windows systems.