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Symptoms


MID Server "Validated" field keeps stuck in a "Validating" state.
This might occur especially after an upgrade or install.

 

Release


London and newer releases

Cause


This occurs when the time/date set on the MID Server server is not sync'd or it's different from the Time Zone configured on the same server.
Example: The MID Server is running in a Windows Server with a Time Zone configured to Amsterdam Time Zone. However, the actual time/date is not sync'd or is different.

Resolution


Make sure the time and date are correctly configured to the Server time zone.

 

Article Information

Last Updated:2018-08-30 05:18:13
Published:2018-08-29